Who we are

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Privacy Policy

Updated at 2024-31-03

AMCHAT (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by AMCHAT.

This Privacy Policy applies to our application, and its associated subdomains (collectively, our “Service”) alongside our application, AMCHAT. By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Definitions and key terms

To help explain things as clearly as possible in this Privacy Policy, every time any of these terms are referenced, are strictly defined as:

• Cookie/Local Storage: a small amount of data generated by an application or website and saved by your web browser and or mobile application. It is used to identify your application or browser, provide analytics, and remember information about you such as your language preference or login information.
• Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to Amplus IT Solutions , (No 44 Gana Street Maitama, Abuja ), that is

responsible for your information under this Privacy Policy.

• Country: where AMCHAT or the owners/founders of AMCHAT are based, in this case, is NIGERIA
• Customer: refers to the company, organisation or person that signs up to use the AMCHAT Service to manage the relationships with your consumers or service users.
• Device: any internet-connected device such as a phone, tablet, computer or any other device that can be used to visit AMCHAT and use the services.
• IP address: Every device connected to the Internet is assigned a number known as an Internet protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device is connecting to the Internet.
• Personnel: refers to those individuals who are employed by AMCHAT or are under contract to perform a service on behalf of one of the parties.
• Personal Data: any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.
• Service: refers to the service provided by AMCHAT as described in the relative terms (if available) and on this platform.
• Vendor: refers to AMCHAT business subscribers, contest sponsors, promotional businesses, and others who provide our content or whose products or services we think may interest you.
• Application: AMCHAT.”’s” app, which can be Downloaded on Playstore via this URL: https://play.google.com/store/apps/details?id=tech.apesin.amchat ● You: a person or entity that is registered with AMCHAT to use the Services.
• NDPR: Nigerian Data Protection Regulation.
• Wallet: Reffers to payment wallet on AMCHAT where users can send, recieve funds, pay bills or purchase items on the AMCHAT business page.

1. Information We Collect

1.1 Device Information

When you use Amchat, we may collect information about your device, including device ID, operating system, and version.

1.2 Contact Upload

Amchat allows you to upload your contacts to facilitate easy connection with friends. We only access and store contact information with your explicit consent.

1.3 Live Location

If you choose to share your live location with other users, Amchat will collect and process this information to provide real-time location services.

1.4 Video and Image

Amchat may access your device’s camera and gallery to capture and share images or videos within the app. We do not store media content permanently unless you choose to save it.

1.5 Contact Sharing

You can share contacts with other users through Amchat. This information is only shared within the app and is not used for any external purposes.

1.6 Voice Call and Video Call

Amchat provides voice and video calling features. During these calls, we collect necessary data to facilitate the communication, but we do not store the content of your calls.

2. How We Use Your Information

2.1 Personalization

We use the collected information to personalize your experience within the app, such as suggesting contacts or optimizing features based on your usage patterns.

2.2 Communication

Your contact information and shared content are used to facilitate communication within the app.

3. Data Security

We employ industry-standard measures to safeguard your information against unauthorized access or disclosure.

4. Sharing of Information

We do not sell or share your personal information with third parties without your consent, except as required by law.

5. Your Choices

You have control over the data you share on Amchat. You can manage your privacy settings within the app.

6. Children’s Privacy

Amchat is not intended for users under the age of 13. We do not knowingly collect personal information from children

What Information Do We Collect?

We collect information from you when you visit our app, register on our app, place an order and or make payment, or use the timeline, channel or access the public profile.

• Account Information: You must provide your mobile phone number and first name, last name , email address in order to use the create an AMHAT account. If you don’t provide us with this information, you will not be able to create an account to use our Services. You can add other information to your account, such as a profile picture, public profile information when you want to use those services within the application.
• Additional Wallet Information: When you initiate a request to use our wallet functionality we would request your in accordance with CBN regulations we would request your BVN(Bank Verification Number) legal names, address and your identification.
• Additional Order Information: We also collect your address for delivey and contact information when you place an order in the Business page.
• Device Information: We also collect information from mobile devices for a better user experience, although these features are completely optional.
• Your Messages. We do not retain your messages in the ordinary course of providing our Services to you or when there are route to our servers. Instead, we implement an end-to-end encryption mechanism to seculy route your message to to other parties you communicated with, meaning all communication and message route to our servers are variables we can view from our servers.
• Location (GPS): Location data helps to create an accurate representation of your interests, and this can be used to bring more targeted and relevant

information to you.

• Phonebook (Contacts list): Your contacts list allows the app to be much easier to use by the user since accessing your contacts from the app makes

you save tons of time.

• Transactions And Payments Data. If you use our payments services, place orders on the AMCHAT BUSINESS, or use our Services meant for purchases or other financial transactions, we process additional information about you, including payment account and transaction information. Payment account and transaction information includes information needed to complete the transaction (for example, information about your payment method (AMCHAT Wallet, Card Information, shipping details and transaction amount). If you use our payments services.
• Analytics: We may use in-app analytics technologies, like Google Analytics, to help improve and simplify the overall app, design and service. These tools track aggregated information about in app usage, provide performance measurements and allow better reporting on application failures.
• Camera (Pictures): Granting camera permission allows the user to upload any picture straight from the camera, you can safely deny camera

permissions for this purpose.

• Photo Gallery (Pictures): Granting photo gallery access allows the user to upload any picture from their photo gallery, you can safely deny photo gallery access for the app.

How Do We Use The Information We Collect?

Any of the information we collect from you may be used in one of the following ways:

• To personalize your experience (your information helps us to better respond to your individual needs)
  • To improve our app (we continually strive to improve our app offerings based on the information and feedback we receive from you)
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
  • To process transactions
  • To administer a contest, promotion, survey or other app feature
  • To send periodic emails
  • To process orders you place on the business page

How Do We Use Your Email Address?

By submitting your email address on this app, you agree to receive emails from us. You can cancel your participation in any of these email lists at any time by clicking on the opt-out link or other unsubscribe option that is included in the respective email, however, for security purposes, we send transactional emails and other updates on the application functionalities to you. We only send emails to people who have authorised us to contact them, either directly, or through a third party. We do not send unsolicited commercial emails, because we hate spam as much as you do. Email addresses submitted only through the order processing page will be used for the sole purpose of sending you information and updates pertaining to your order. If, however, you have provided the same email to us through another method, we may use it for any of the purposes stated in this Policy. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How Long Do We Keep Your Information?

We keep your information only so long as we need it to provide AMCHAT to you and fulfill the purposes described in this policy. This is also the case for anyone that we share your information with and who carries out services on our behalf. When we no longer need to use your information and there is no need for us to keep it to comply with our legal or regulatory obligations, we’ll either remove it from our systems or depersonalize it so that we can’t identify you.

In respect of the Data Protection

In respect of each of the purposes for which we use your Personal Data, we are in compliance and certified by Nigerian Data Protection Supervisory authority, National Information Technology Development Agency NITDA, The NDPR require us to ensure that we have a legal basis for that use of your personal Data. The legal basis depends on the Services you use and how you use them. This means we collect and use your Personal Data only where::

We need it to provide you the Services, including to operate the Services, provide customer support and personalized features and to protect the safety and security of the Services;

It satisfies a legitimate interest (which is not overridden by your data protection interests), such as for research and development, to market and promote the

Services and to protect our legal rights and interests; or

We need to process your data to comply with a legal or regulatory obligation.

We may also rely on your consent as a legal basis for using your Personal Data where we have expressly sought it for a specific purpose. If we do rely on your consent to a use of your Personal Data, you have the right to change your mind at any time (but this will not affect any processing that has already taken place).

Who We Share Your Personal Data With

We may share your personal data with third parties as described below. We consider this information to be a vital part of our relationship with you.

Our Affiliates: Our affiliates may access your Personal Data to help us develop, maintain and provide our Services and help manage our customer relationships (including providing customer support, customer liaison, fund advisory services, etc).

Service Providers: Our service providers provide us support for our Services,
including, for example, website and application development, hosting,
maintenance, backup, storage, virtual infrastructure, payment processing,
auto-deduct services, analysis, identity verification, background and compliance
reviews, fund administration, banking services, and other services for us, which
may require them to access or use Personal Data about you.
Professional Advisers: Our lawyers, accountants, bankers, auditors and insurers
may need to review your personal data to provide consultancy, compliance,
banking, legal, insurance, accounting and similar services.
Legal and Taxing Authorities, Regulators and Participants in Judicial Proceedings: AMCHAT may disclose your Personal Data if we believe it is reasonably necessary
to comply with a law, regulation, order, subpoena, rule of a self-regulatory
organization or audit or to protect the safety of any person, to address fraud,
security or technical issues, or to protect our legal rights, interests and the interests
of others, such as, for example, in connection with the acquisition, merger or sale
of securities or a business (e.g. due diligence).
Researchers: To enhance the public understanding of patterns and trends in the
markets served by or Services, we may provide Personal Data to third parties under
confidentiality obligations such as, for example, academics or contractors for research purposes.
In addition, Personal Data you choose to add to your profile will be available for
public viewing on the application channel or timeline section. You may ask us to
show your information to a select set of Users, and we will do our best to limit
disclosure to those Users but we cannot promise that no one else will see that
information on the application, nor do we control what users who are allowed to
see your information will do with it. If you want your information to remain
private, don’t make it available to other Users on our application channel or
timeline section.

How Do We Protect Your Information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We also add an end to end encryption We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) is never kept on file. We cannot, however, ensure or warrant the absolute security of any information you transmit to AMCHAT or guarantee that your information on the Service may not be accessed, disclosed, altered, or destroyed by a breach of any of our physical, technical, or managerial safeguards.

Is the information collected through the AMCHAT Service secure?

We take precautions to protect the security of your information. We have physical, electronic, and managerial procedures to help safeguard, prevent unauthorized access, maintain data security, and correctly use your information. However, neither people nor security systems are foolproof, including encryption systems. In addition, people can commit intentional crimes, make mistakes or fail to follow policies. Therefore, while we use reasonable efforts to protect your personal information, we cannot guarantee its absolute security. If applicable law imposes any non-disclaimable duty to protect your personal information, you agree that intentional misconduct will be the standard used to measure our compliance with that duty.

Can I update or correct my information?

The rights you have to request updates or corrections to the information AMCHAT collects depend on what information you want to correct.

User can request to update their information update or correct their personal data contacting us as detailed on the contact section or through the website..

Customers have the right to request the restriction of certain uses and disclosures of personally identifiable information as follows. You can contact us in order to (1) update or correct your personally identifiable information, (2) change your preferences with respect to communications and other information you receive from us, or (3) delete the personally identifiable information maintained about you on our systems (subject to the following paragraph), by canceling your account. Such updates, corrections, changes and deletions will have no effect on other information that we maintain or information that we have provided to third parties in accordance with this Privacy Policy prior to such update, correction, change or deletion. To protect your privacy and security, we may take reasonable steps (such as requesting a unique password, transaction passcode) to verify your identity before granting you profile access or supplying your transaction passcode before making payments.. You are responsible for maintaining the secrecy of your unique password and account information at all times.

You should be aware that it is not technologically possible to remove each and every record of the information you have provided to us from our system. The need to back up our systems to protect information from inadvertent loss means that a copy of your information may exist in a non-erasable form that will be difficult or impossible for us to locate. Promptly after receiving your request, all personal information stored in databases we actively use, and other readily searchable media will be updated, corrected, changed or deleted, as appropriate, as soon as and to the extent reasonably and technically practicable.

If you are an end-user and wish to update, delete, or receive any information we have about you, you may do so by contacting the organisation of which you are a customer.

Sale of Business

We reserve the right to transfer information to a third party in the event of a sale, merger or other transfer of all or substantially all of the assets of AMCHAT or any of its Corporate Affiliates (as defined herein), or that portion of AMCHAT or any of its Corporate Affiliates to which the Service relates, or in the event that we discontinue our business or file a petition or have filed against us a petition in bankruptcy, reorganisation or similar proceeding, provided that the third party agrees to adhere to the terms of this Privacy Policy.

Affiliates

We may disclose information (including personal information) about you to our Corporate Affiliates. For purposes of this Privacy Policy, “Corporate Affiliate” means any person or entity which directly or indirectly controls, is controlled by or is under common control with AMCHAT, whether by ownership or otherwise. Any information relating to you that we provide to our Corporate Affiliates will be treated by those Corporate Affiliates in accordance with the terms of this Privacy Policy.

Governing Law

This Privacy Policy is governed by the laws of NIGERIA without regard to its conflict of laws provision. You consent to the exclusive jurisdiction of the courts in connection with any action or dispute arising between the parties under or in connection with this Privacy Policy. We are in complience with the Nigerian Data Protection Policies and the Central Bank Of Nigeria.

The laws of NIGERIA, excluding its conflicts of law rules, shall govern this Agreement and your use of the app. Your use of the app may also be subject to other local, state, national, or international laws.

By using AMCHAT or contacting us directly, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, you should not engage with our application, or use our services. Continued use of the application, direct engagement with us, or following the posting of changes to this Privacy Policy that do not significantly affect the use or disclosure of your personal information will mean that you accept those changes.

Your Consent

We’ve updated our Privacy Policy to provide you with complete transparency into what is being set when you visit our application or website and how it’s being used. By using our app, registering an account, or making a purchase, you hereby consent to our Privacy Policy and agree to its terms.

Links to Other applications

This Privacy Policy applies only to the Services. The Services may contain links to other applications not operated or controlled by AMCHAT. We are not responsible for the content, accuracy or opinions expressed in such applications, and such applications are not investigated, monitored or checked for accuracy or completeness by us. Please remember that when you use a link to go from the Services to another application, our Privacy Policy is no longer in effect. Your browsing and interaction on any other application or website, including those that have a link on our platform, is subject to that application’s own rules and policies. Such third parties may use their own cookies, local storage or other methods to collect information about you.

Cookies/Local Storage

AMCHAT uses “Cookies/Local Storage” to identify the areas of our application that you have visited. A cookie is a small piece of data stored on your computer or mobile device by your web browser. We use cookies to enhance the performance and functionality of our app but are non-essential to their use. However, without these storage methods, certain functionality like videos, chats, and other functionalities may become unavailable or you would be required to enter your login details every time you visit the app as we would not be able to remember that you had logged in previously.

Payment Details

To process payments on AMCHAT, we need to share some of your personal information with the person or company with whom you are transacting. This information may include:

• Contact information (mobile number, delivery address, e-mail address, personal photo)
• Payment information (card details, banking information, wallet balance)

We will not expose your credit/debit card number or bank account number to anyone you have paid or who has paid you through AMCHAT, except with your express permission or if we are required to do so to comply with a subpoena or other legal action.

With respect to any credit card or other payment processing details you have provided us, we commit that this confidential information will be stored in the most secure manner possible.

Kids’ Privacy

We do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

Identity information

We collect and store personal information about you to comply with the relevant financial regulations.

Apart from the circumstance of complying with a Court Order, Arbitral Panel, Tribunal, Regulatory Directive or Order or any other legal or regulatory obligation, we do not disclose information about identifiable individuals to other parties, but we may provide them with anonymous aggregate information, such as the number of people of a certain age or sex who have performed certain transactions of a certain amount within a particular timeframe, for example.

Where we use a 3rd party service, with your consent, we may share your information in order to offer the service or improve the experience of that service. When you use such a service for the first time, you will need to review and agree to their terms and conditions, privacy policy and other related agreements where applicable.

How Information may be disclosed

Your information may be shared in the following cases: to fulfil a request from the regulator or government entity with sufficient authority to fulfil other legal obligations such as a request from a court for regulatory reporting purposes

Changes To Our Privacy Policy

We may change our Service and policies, and we may need to make changes to this Privacy Policy so that they accurately reflect our Service and policies. Unless otherwise required by law, we will notify you (for example, through our Service) before we make changes to this Privacy Policy and give you an opportunity to review them before they go into effect. Then, if you continue to use the Service, you will be bound by the updated Privacy Policy. If you do not want to agree to this or any updated Privacy Policy, you can delete your account.

Contact Us

Don’t hesitate to contact us if you have any questions.

-Via Email:  support@amchat.app