1. Introduction
Last Updated: April 29, 2025
AMCHAT (“we,” “our,” or “us”) is committed to safeguarding your privacy.
This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our application and associated services (collectively, the “Service”).
By accessing or using the Service, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy and our Terms of Service. If you do not agree with these terms, please refrain from using our Service.
2. Definitions and Key Terms
To ensure clarity, the following terms are defined as:
Cookie/Local Storage: Small data files generated by a website or application and stored on your device. These files help identify your browser or device, analyze usage patterns, and remember preferences such as language settings or login details.
Company: Refers to AMCHAT, operated by Amchat Digital Services (No. 21 Aswan Street, Zone 3, Abuja), the entity responsible for your information under this Privacy Policy.
Country: The location where AMCHAT or its owners/founders are based, which is Nigeria.
Customer: Any company, organization, or individual that registers to use the AMCHAT Service to manage relationships with consumers or service users.
Device: Any internet-connected device, such as a smartphone, tablet, or computer, used to access AMCHAT.
IP Address: A unique number assigned to your device when connected to the internet, often used to identify the geographic location of the connection.
Personnel: Individuals employed by AMCHAT or contracted to perform services on its behalf.
Personal Data: Any information that directly or indirectly identifies a natural person, including but not limited to names, contact details, and identification numbers.
Service: The services provided by AMCHAT, as described in this policy and on our platform.
Vendor: Business subscribers, contest sponsors, promotional partners, or other entities whose products or services may be of interest to you.
Application: The AMCHAT app, available for download on the Play Store via this link.
You: A person or entity registered to use the AMCHAT Service.
NDPR: Nigerian Data Protection Regulation.
Wallet: A payment feature within AMCHAT that allows users to send, receive funds, pay bills, or purchase items on the AMCHAT Business page.
3. What Information Do We Collect
We collect information in the following ways:
Account Information: To create an AMCHAT account, you must provide your mobile phone number, first name, last name, and email address. Additional information, such as a profile picture or public profile details, may be added voluntarily.
Wallet Information: To comply with Central Bank of Nigeria (CBN) regulations, we may request your Bank Verification Number (BVN), legal name, address, and identification documents when using the wallet functionality.
Order Information: When placing an order on the Business page, we collect your delivery address and contact details.
Device Information: We collect data from your device to enhance your user experience (optional).
Messages: We use end-to-end encryption to securely route your messages. Messages are not stored on our servers unless required for operational purposes.
Location (GPS): Location data helps us provide targeted and relevant information.
Phonebook (Contacts): Access to your contacts simplifies communication within the app.
Transactions and Payments: Payment account details, transaction information, and shipping details are processed for financial transactions.
Analytics: We use tools like Google Analytics to improve app performance and user experience.
Camera and Photo Gallery: Permissions for camera and photo gallery access allow you to upload images directly. You may deny these permissions at any time.
4. How Do We Use Your Information?
We do not sell your personal data. However, we may share it under the following circumstances:
With Affiliates: AMCHAT’s corporate affiliates for business operations and support.
With Service Providers: Payment processors, IT service providers, and cloud storage vendors.
With Professional Advisers: Legal, tax, audit, and compliance consultants.
For Legal Compliance: To meet legal, regulatory, or law enforcement requirements.
For Business Transactions: In case of mergers, acquisitions, or business transfers.
With Researchers: For analytics, trends, and app enhancements under confidentiality agreements.
5. How Do We Use Your Email Address
By providing your email address, you agree to receive communications from us. You may opt out at any time using the unsubscribe link in our emails. Transactional emails related to your account or orders will still be sent for security purposes.
6. How Long Do We Keep Your Information?
We retain your information only as long as necessary to provide the Service, fulfill legal obligations, or achieve the purposes outlined in this policy. When no longer needed, we will either delete or anonymize your data.
7. Legal Basis for Processing Personal Data
We process your Personal Data in compliance with the NDPR and other applicable laws. Our legal bases include:
Providing and improving the Service.
Fulfilling legitimate interests, such as research, marketing, and legal compliance.
Obtaining your consent for specific purposes.
You may withdraw consent at any time, but this will not affect prior processing.
8. Who Do We Share Your Data With?
We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personally identifiable information is not captured/hijacked by third parties without authorization.
In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.
We may update this Privacy Policy periodically. Users will be notified of significant changes via email or app notifications. Continued use of AMCHAT after changes take effect constitutes acceptance of the revised policy.
We may share your data with:
Affiliates: To support Service development and customer relationships.
Service Providers: For hosting, payment processing, analytics, and other operational needs.
Professional Advisers: Such as lawyers, accountants, and auditors.
Legal Authorities: To comply with laws, regulations, or legal proceedings.
Researchers: For market analysis under confidentiality agreements.
Publicly shared information on the app (e.g., profile details) may be accessible to other users.
9. How Do We Protect Your Information?
We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personally identifiable information is not captured/hijacked by third parties without authorization.
In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.
We may update this Privacy Policy periodically. Users will be notified of significant changes via email or app notifications. Continued use of AMCHAT after changes take effect constitutes acceptance of the revised policy.
We may share your data with:
Affiliates: To support Service development and customer relationships.
Service Providers: For hosting, payment processing, analytics, and other operational needs.
Professional Advisers: Such as lawyers, accountants, and auditors.
Legal Authorities: To comply with laws, regulations, or legal proceedings.
Researchers: For market analysis under confidentiality agreements.
Publicly shared information on the app (e.g., profile details) may be accessible to other users.
10. Use of Your Phone Number During Sign-Up and Sign-In
By providing your phone number during the sign-up or sign-in process and accepting our Terms and Conditions, you consent to receive messages, one-time passwords (OTPs), or phone calls from Amchat for the purpose of verifying your identity and securing your account.
11. Your Rights
You may request to update, correct, or delete your personal information by contacting us. Note that some data may remain in backup systems for legal or operational reasons.
12. Sale of Business
In the event of a merger, acquisition, or business transfer, your information may be transferred to a third party, provided they adhere to this Privacy Policy.
13. Governing Law
This Privacy Policy is governed by Nigerian law. Any disputes will be resolved in Nigerian courts.
14. Your Consent
By using AMCHAT, registering an account, or making a purchase, you consent to this Privacy Policy and its terms.
15. Links to Other Websites
Our Service may contain links to third-party websites. We are not responsible for their content, privacy practices, or policies.
16. Cookies/Local Storage
We use cookies and local storage to enhance app functionality and performance. Disabling these may limit certain features
17. Payment Details
Payment information is shared only as necessary to complete transactions. We do not store sensitive payment details unless required by law.
18. Children’s Privacy
We do not knowingly collect data from individuals under 13. If we become aware of such collection, we will take steps to delete the information.
19. Changes to This Privacy Policy
We may update this policy to reflect changes in our practices or legal requirements. Significant changes will be communicated to you, and continued use of the Service constitutes acceptance of the updated policy.
20. Contact Us
For questions or concerns, please contact us at:
Email: support@amchat.app